I wanted to love them. I love dogs, I love cars, I love flying and I love the idea of a Flying Dog, however, I have come to understand that this place is a high end, high performance, Concours quality place. If you have super deep pockets and you're not sure where you can spend some money, this is a good place to do it. I've never had them do any actual work as far as replacing components, but I did have them do two diagnostics for me (for $225). Their conclusion was that I needed to spend over 5k and that it really wasn't worth doing based on the value of the car. Seeing as I paid $500 for it, I was not particularly keen to spend 5000 more to get it fixed with them. I checked around and found a kid who has his own garage and also works for a local new car dealer. He did the alternator for $200, (they wanted five). He fixed the leaky line between steering rack and the steering pump. That was $300. The part didn't exist anymore and he had to have it made for $150 of that $300, (Flying Dog wanted to charge me $1600 to fix the steering). They also told me that my brand new battery was dead even though I bought it and put it in the car to drive to their place. Maybe that's on AutoZone. I will never know. AutoZone gave me a new battery. Checking over their receipt and their list of diagnostics performed, I also see that they didn't say anything about my transmission or my air-conditioning which were two areas of interest. They also mentioned that the car was very rusty in the frame when in fact there are a few spots of light surface rust near the front that were not Zeibarted, The rest of it is solid as a rock and completely free of rust. They knew that I was a musician and that I only paid $500 for my Mitsubishi 3000 GTSL, and maybe they are right. Maybe I should've replaced everything they told me to replace with brand new OEM stuff, but I just bought a new daily driver and my wife's car has a few issues to take care of and I don't have an extra $5000 to just throw down the toilet. Especially for a $500 car that needs a paint job! Plus the fact that it's just a summer driver that I'm going to give to my kid when he turns 16... So that should give you an idea of what to expect from this place. Their idea of fixing something is to completely replace it with a brand new OEM part if possible. There's nothing wrong with that if you have a very valuable car like a Mercedes, Ferrari or an Aston Martin or some really fancy car that you paid 100,000 or 1000,00 for and you have a lot of extra money left over and you feel like spending it, then this is the place to go. I'm not surprised that they are this expensive if they are so good and they do Concours restoration of the cars that they work on, but I did explain my financial situation upfront and that I was trying to keep this on the cheap and they still wanted five grand. In their defense, Brooke, the receptionist mentioned that I might be getting upside down with the car if I spent that much. I mentioned that I would probably getting the work done somewhere else and they were very cool with that, So props to them. I agree. That's why I went to my new buddy who did it for 500 instead of 5000+. Also, my new mechanic pointed out that he doesn't charge for diagnostics. He fixes cars. The reason for the five stars is that I feel like I was getting played a little bit. "The ashtray is full, we need to replace the engine - now!" that's a little over the top, but that's a little bit how I felt also. If you have a new car - a new old car - and you have no idea how cars run or what makes them go and you need to find out some stuff, they might be your best bet - especially if they need to read a code on some electronics. That's the kind of thing I wouldn't hand off to a kid that's just starting out, but $500 for an alternator is a lot of money and $1600 for a power steering rack (that was fine along with the power steering pump...) I just feel that they completely got it wrong and they charge me for it on top of that and then I went and I got both things done for $500,