Kalamazoo Import Auto Repair

I have a 2001 Audi Allroad with almost a quarter million miles on it. The gentlemen at Flying Dog have kept it running beautifully For the last six years. They are thorough and honorable and their prices are fair.

I called for a quote on a valve job on a VW. They said it would be $1200 to $1500. Because the dealer had said $1500 to $1700 I thought I would save $200 to $300 dollars and they had good reviews. They said they needed the car for an exact quote. 5 days later they called trying to sell me a top end clean on the motor for $500, this was the 3rd time he had tried to sell me this service. On the 8th day he finally called to say the valve job would be $2350. Then they wanted to charge me a $50 diagnosis fee. Hands down the worst experience I've ever had with an auto shop.

I am very impressed by this garage. My car (a 2004 Outback that had been abused by its last owner) had broken down and wouldn't start. They replaced all the things needed to get the car running again, but unfortunately there was deep engine issues that would required a rebuild (which is something I had expected). The entire time they worked on my car, they were friendly and honest. They talked to me about what the car needed overall, and what I could or couldn't wait to fix, based on my budget. I have never had such a pleasant experience with a mechanic. They had shaved off the price of the work where ever they could because the car would not be usable after all the work put in it. They even discussed what my options were for the car from this point forward and said I could leave the car in the lot for a little bit until it was convinient for me to get it out. I will go back to them for the rest of the time I live in this area, I couldn't recommend them more.

Great customer service, honest, and straight forward. Plus hanging out in the midcentury mod lobby with Gigi makes any wait worth it!

These guys are great... Great service, great value, very clear on what they are doing with your car. Highly recommended.

My first experience with FDG was in 2011. My vehicle died on I-94 and was literally loaded with everything from my apartment in boxes, as I was getting ready to move into my new house that day. Dan, from Flying Dog, drove to pick me up and helped me move all of my boxes into his car ... then drove me to a rental car agency as he arranged for a tow truck to get my vehicle. That's just one of the many examples of how their team has gone the extra mile for us, on top of doing high-quality work. If anything has ever gone wrong with one of their jobs, they've repaired it for me free of charge. I've referred several friends and co-workers to Flying Dog Garage, and will continue to leverage them as a trusted service for years to come. Thanks guys!

Brought volvo in for a lot of needed suspension work. Rides nicer now very happy with service/mechanic/warrantee. ....then got two new tires from flying dog....got some work done somewhere else recently but I will continue to use flying dog for some other major work.

My father bought a 1958 Mercedes 190sl in 1994. He rebuilt the engine and restored the rest. He was never able to find a mechanic that could make it run correctly... he was towed often. When I took over ownership in September of 2013 I had the same issues. I drove it 8 times and was towed to a garage three times. FlyingDog was recommended to me by a good friend. Their time, effort, and expertise has made my 190 a very happy auto. I've put over 2,000 miles on it this summer (I did have to be towed once, but that was simple wear and tear on the 20 year old distributor points - fixed and back on the road in just a few days). These guys not only know their stuff, they are dedicated to finding the best solution possible without breaking your wallet. You can tell that they love what they do. They are true professionals. I won't go anywhere else.

Greg, a master mechanic and the Flying Dog owner, and Dan, office manager and the master of ceremonies, are a pair of the nicest, smartest, most hardworking guys you'll ever meet. They can't help but do right by you and your car. They know more about your car than you ever will, but they'll never make you feel dumb about that simple fact, and you'll never doubt that you're getting the best automotive service in southwest Michigan. They take the painful sting out of the second-most difficult exchange of goods and services known to man or woman: auto repairs. (First-most difficult: haircut.) On top of it all, they're fun-loving. They're the Penn and Teller of auto repair (Greg is Teller), amusingly dispelling the illusion and trickery of what other shady mechanics do, or don't do. For the past three years, in addition to any repairs we've needed, we've also driven all the way from Bedford Township, 40 minutes one way, just to get our oil changed and visit with them. The better you get to know them, and the better they get to know your car, the more you come to realize you'll never again need, or want, another mechanic.

Excellent customer service! One time I got stuck in the snow outside the shop and Dan came and got my car unstuck. Really great guys.