Great first time experience! My car had an issue that was occurring randomly. Three other garages, including the dealership told me if the problem wasn't occurring at the time I brought my car in, they couldn't diagnose it. Flying Dog told me if I wanted to bring it in they would do their best to find the problem. They found the problem and repaired it the following day, because they had to order the part. I'm very pleased with my decision to give them a try.