Kalamazoo Import Auto Repair

The crew at FDG were awesome. I had to take my car in that was WAY overdue to have the timing belt and associated parts changed out. Being a single dad with 2 daughters, it was hard to fit into my schedule, or at least I thought it would be. They made it so much easier by providing a loaner car for me to use while they worked on mine. The prices to do the work were much lower than most other places, and the work was twice as good. It's hard to believe in the world we live in that you can still find a place that is honest, reasonable, and really wants to work with you. They love what they do and it shows. You have my business for life. UPDATE: Fast forward a year and a few months and the FDG has gotten a new office crew, and a new system for doing the billing and the experience was WAY worse. I went in to get a $6 part replaced, a tiny little o-ring that I just couldn't get to go in without breaking it. I told them what the problem was and what I wanted done. I got charged $112 out of a total bill of $245 as a "diagnostics fee" to determine that the o-ring was bad, after me telling them it was bad. I also asked for a price to replace the PCV system, and was told that would be $1200! Half for parts, half for the work. I looked and the OEM Volvo parts were only $320 at my price, so they are likely paying a bit less, and marking up massively. Work for this generally is 2 to 3 hours (2 average, 3 max). That's $200 to $300 per hour for labor! (I have one on order from IPD Volvo for $220 on a Black Friday sale). Plus, they wanted to charge me $42 to replace 2 license plate bulbs that cost me about $4 to do myself in 5 minutes, and out of nowhere, they said my transmission needed "re-sealing" for over $1000. I've never had a transmission issue, have no leaks, and have no indications of any kind that anything needs to be done at all with the transmission. I do most work myself, so I'm not your average car owner, but I'm getting to the age where I just don't want to spend the time doing things like that. This isn't the only Volvo I own and maintain, so I do happen to know quite a bit about them and how to determine when work needs to be done (and how to do the work). Now, the work they do is really top notch, but go in knowing what you are talking about, get EVERY cost in writing up front, and know when to say no to something they tell you needs to be done. If you have a car that is really not a do it yourself type project, like that classic Merc or Porche, or that BMW M5 or M3, they can do anything from the smallest thing, to a total engine rebuild, and do it very well. Just be very, very careful about the up front cost, and the add on's they apparently like to tell you that you need done now.

Love these guys. took us in at the last minute and fixed a variety of problems. kept me posted as to when it would be done. had to move one deadline since they had to order a part but had it finished the next day. happy with their service and would use again. it was pricey but it was a BMW so it's always pricey.

I have a 1975 Mercedes SL, needless to say, it is hard to find anyone with experience.when I pulled into Flying Dog there were 4 SL's on the lot. Thank you God....Tanner, a nice young man to begin with, managed to diagnosed and repair a long running problem plus pointed out a number of potential issues that we need to monitor and start addressing. Let's face it gaskets start to dry out on a 45 year old car. Brook, the admin coordinator, kept us informed via emails and was wonderful to work with. Great to see young people doing a terrific job.

I've had my VW Passat since 2013 and I've never found a place that provided reliable service (to include VW dealerships) until I found Flying Dog Garage. They were able to troubleshoot my car without all the BS, and fix it without any additional problems in a reasonable amount of time. I also appreciated the level of communication and service the staff provided.

I discovered this place about a year ago after being thoroughly disgusted and fed up with maple hill. So glad I did! I've brought all 3 of my audis here and will never go anywhere else. The service and customer service are top notch and the pricing is very competitive. Did i mention they know what there doing too? Hey if you love your import and demand the same in return from your service people, give these guys a go...you wont be disappointed.

I have used Flying dog for complicated issues with my vehicle as well as routine service. They are amazing, especially Brooke who goes above and beyond to explain my vehicle status and assist me with insurance claims and communication. I highly recommend this team of dedicated experts.

Very attentive and so easy to communicate with! They allowed me to use a loaner car for the duration of my repairs! Their notes and detailed pictures kept me up to date with all the repairs!

Absolutely fantastic service. My 1981 Celica GT always comes back with high-quality parts, and never fails me. Best car repair shop I've ever set foot in.

FlyDog Greg and his staff are good people, highly experienced and are prompt and efficient.

I appreciate Flying Dog