I have a problem with a lot of dealerships and mechanics that they quickly figure out that I know nothing about cars, and therefore the recommendations of what needs to be fixed and replaced just roll on in. With Flying Dog it was the exact opposite. Alex, the gentleman that worked on my car and Brooke the very kind receptionist took time to explain the problems my car was having and kept me updated every step of the way. They also managed to be cheaper than everyone else I had spoken to about the repairs my Volvo (S60 2.5T) needed, and they provided superior service. At no point did I fear that something was going to go wrong or that they were going to replace everything and send me a huge bill for it. I consistently received phone calls about what needed to be done and how soon my car would be ready. Being busy during the entire time my car was in the shop they also have a neat little website where you can approve parts/labor and whatever needs to be done. It was truly amazing. This is by far the best place I have worked with to keep my Volvo running in tip top shape.