Consummate professionals. This was the only garage in town willing to perform engine block thread repair while the engine was still in the vehicle. That kept the repair cost affordable, and kept me from having to junk the car. They were clear upfront with expectations, communicated status updates by email, and they used an online repair management system that was easy to use, clear, and filled with repair notes and pictures. They were also quite flexible with supply chain issues because there were some difficulties getting the parts for my repair. I can't say enough good things about this shop. They really helped get me out of a sticky situation, and were a pleasure to work with to boot.